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GLOSSARY OF TERMS

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Glossary
‘A’ range – paper sizes A7  105x74mm A6  148x105mm
A5  210x148mm
A4  297x210mm
A3  420x297mm
A2  594x420mm
A1  841x594mm
A0  1189x841mm
A3 packet 420x297mm or under
Up to 750g

Less than 25mm thick

Access The agreement produced by Royal Mail which allows access to its network for part of its journey at a fixed price per item
Access agreement The agreement produced by Royal Mail which allows access to its network for part of its journey at a fixed price per item
‘C’ range – envelope sizes C8  81x57mm
C7  114x81mm
C6  162x114mm
C5  229x162mm

C4  324x229mm

CBC (Customer Bar Code) When your mail is addressed using a barcode containing the address of each item
Cleanmail Unsorted mail – letter size
OCR (Optical Character Recognition) or CBC (Customer Bar Code)

1,000+ per mailing

Cleanmail plus Unsorted mail – letter size
OCR (Optical Character Recognition) or CBC (Customer Bar Code)
1,000+ per mailing

95%+ address accuracy

Downstream access Access to Royal Mail’s network at a Royal Mail centre
Enclosing Process of inserting one or more items into an envelope.  Can be done by machine or by hand (depending on contents)
E2E (End to End) A service whereby mail is collected from a producer and is distributed and delivered by a single postal operator
Final mile A term used to describe the delivery of the mail from the last mail centre
IMC (Inward Mail Centre) Royal Mail’s inward main delivery offices around the UK
Large letter 353x250mm maximum size
25mm maximum thickness

750g maximum weight
Letter  240x165mm maximum size
5mm maximum thickness

100g maximum weight

Liberalisation The opening of the mail market to competition
Licensed area The area in which postal operators must have a licence - defined as letters weighing less than 350g and costing less than £1 to post
Mailsort Service dependent on type of item, volume, delivery timings and level of preparation
Mailsort 1 = next day delivery

Mailsort 2 = delivery within 3 working days

Mailsort 3 = delivery within 7 working days

Mailsort 120 Letter format
Minimum quantity 4,000
OCR or CBC

Sorted to approx 120 delivery selections
Mailsort 700 CBC Letter format
Minimum quantity 10,000
CBC

Sorted to approx 700 delivery selections.
Mailsort 1400 Letters, Large letters, A3 items and packets
Up to 2kg
Minimum quantity 4,000 letters (2,000 if entire mailing is within same postcode area), 1000 large letters or A3 packets

Sorted to approx 1400 delivery selections
Merge The process of combining two or more mailing lists in order to build one larger one
Merge and purge The process of combining two or more mailing lists in order to build a larger one, but including the removal of duplicates
OCR (Optical Character Recognition) The interpretation of characters by a computer which scans the text and stores, reads or translates data.
Packet  More than 353mm long or 250mm wide
Maximum 610x460x460mm
More than 25mm thick

Maximum weight 2kg
Packetpost Large letter or packet
Daily Rate: minimum 5,000 large letters or packets per class, per year

Flat Rate: minimum 10,000 large letters or packets per class, per year
PAF (Postal Address File) A complete collection of over 27 million Royal Mail postal addresses and UK postcodes – used to maintain and improve mailing-lists and databases, including better targeting and sorting for lower postage costs.
PPI (Postage Paid Impression) A printed indicator visible on the envelope which shows the carrier / service by which that mail item is carried.
Postal Licence A licence issued by Postcomm that allows an operator to carry mail in the Licensed area.
Postcomm Government department that is the independent regulator for the postal market and is responsible for issuing licenses to operators in the Licensed Area
Postwatch Organisation set up under the Postal Services Act to represent the consumer
Pressstream Specialist distribution service for frequent publishers of magazines (including newsletters, journals and periodicals)
Pressstream 1:  delivery next day

Press stream 2:  delivery within 3 working days
Price control How Royal Mail must set prices and quality of service
PiP (Pricing in Proportion) Royal Mail’s pricing from 21st August 2006 based on size and weight
Second class Delivery by 3rd day after posting
Walksort Mail sorted down to the postal walk of Royal Mail staff.
Items up to 750g

4,000 letters (2,000 if entire mailing is within same postcode area), 1000 large letters or A3 packets

Zonal pricing Varying rates according to the delivery
Zone A   Commercial Centre
Zone B  Urban
Zone C Suburban
Zone D Rural

Zone E  Deep Rural

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